Redmonds have been greatly aware of the importance of producing quality product this extends back to 1982 when John and Marlene were first producing automotive parts in their garage.

Since 1990 Redmond’s have employed a permanent Quality Manager to ensure that product leaving their complex conforms to the specifications and requirements set out in drawings supplied by our customers.

Redmond’s have continued to improve their processes and have over the years held initially ISO9002 accreditation and are currently holding ISO/TS-16949 continuing our commitment to comply with today's highest standards..

Machine tolerances and capabilities are areas continually under scrutiny in order to ensure that only products of the highest quality are produced and despatched.

" Forward planning gives us better insight into our expected output"

A dedicated computerised scheduling office keeps track of incoming orders, whether they be sent by EDI, fax, e-mail or post, and all jobs in progress as well as future work allocated to each of the 40+ production machines. An accurate history of each machine is kept, including seconds per component, downtime and tooling. Daily, every machine's production rate is monitored and the necessary adjustments made, to give a accurate measure of the planning.

Nothing is missed, material delivery, staff holidays, bar loading and even operator's lunch breaks being considered in each machines output. Quality standards dictate each machine's 'service due' period, triggering a signal for the appropriate servicing schedule to be initiated which is overseen by the quality manager, right through to the out-sourced metrology.

The scheduling office works in close liaison with the Sales and Marketing Manager and the Quality Assurance Manager to ensure the complete satisfaction of both new and old customers.